Customer Care

Mission Statement

Our goal is to give the best customer service and the best products for hair loss solutions.  We want to be sure you are completely satisfied with our products and services. We won't let you down, we guarantee it.

Get the lowest prices on all of our products at the Revita Shampoo Store including DS Laboratory products:  Revita Shampoo, Spectral DNC, Spectral DNC-L and Spectral RS, and more to come, by joining the AMSG Hair Rewards Program.  Earn hair follicle points with every purchase, 1 point for every dollar spent; 10 points will equal a dollar that can be used towards your next purchase at the Revita Shampoo Store. Join today and start saving.

Payment Methods

We accept Visa, Mastercard, American Express and Discover. Billing on your credit card will be from AMSG Enterprises.

Shipping

All orders received by 3:00pm PST will be shipped same day (Monday through Friday). All products will be shipped via USPS Priority Mail or United Parcel Service our choice.

Expedited Delivery
If you wish, we have 2nd Day and Next Day Service available in the continental U.S. as well as Express Mail. Expedited delivery time is calculated for business days only (Monday-Friday) and shipping and delivery is only on business days. For Saturday delivery please contact us.

International Shipping
You must select international shipping and handling in the SHIP VIA box for all orders that are not shipped within the United States . If international shipping and handling is not selected we will charge your account the appropriate additional amount. Any duties, taxes, tariffs or any other fees imposed by the country the product is received in is the sole responsibility of the customer.

Returns

We stand behind all our products. If you're not happy, we're not happy. Just return the unused portion of the product within thirty days and we will gladly credit your credit card for the product price, no questions asked.

Security

All orders are on a secure server and all information is encrypted using 128 bit encryption.

Privacy

All information that we get from you is strictly private, you are too valuable a customer to give or sell your information to someone else. The information that we collect from you is used to process your order or respond to any email questions that you may have. Should we be instructed by law enforcement in relation to fraudulent purchases we shall provide them with the information that they request.